Privacy Policy
Last updated: May 5, 2026
1. Introduction
Diamond Capital Africa ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
A. Personal Information You Provide
We collect information you voluntarily provide when you:
- Contact us via email, phone, or contact form
- Request information about our products or services
- Subscribe to our communications
- Download resources or documentation
- Access our investor portal
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information (browser type, IP address)
- Usage data (pages visited, time spent, referral source)
- Location information (general geographic location)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process transactions and send related information
- To comply with legal obligations
- To improve our website and services
- To send marketing communications (with your consent)
- To monitor and prevent fraudulent activity
- To analyze website performance and user behavior
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in operating our website and conducting our business
- Legal authorities when required by law
- Business partners with your explicit consent
- Professional advisors (legal, accounting, etc.)
6. Compliance Standards
Diamond Capital Africa is committed to responsible sourcing and compliance with international standards including OECD guidelines for conflict minerals and applicable data protection regulations. Our gold is lab-verified for purity and comes with comprehensive custody documentation.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.
8. Your Rights
Depending on your location, you may have the following rights:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to opt-out of marketing communications
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the Contact section below.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
10. International Data Transfers
As Diamond Capital Africa operates globally with delivery to multiple regions, your information may be transferred to, stored in, and processed in countries other than your country of residence. By providing your information, you consent to such transfers.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.
By using Diamond Capital Africa's website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.